Returns & Exchanges

At Face to Face Games, we want you to feel confident in your style, which is why we offer a 30-day window for returns and exchanges on all unworn apparel. Items must be in their original condition with all tags attached to qualify for a full refund.

1

Initiate Your Request

Log into your account portal or enter your order number on our returns page to select the items you wish to send back.

2

Prepare the Package

Securely pack the items in their original packaging and include the printed return authorization slip inside the box.

3

Ship Your Items

Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized courier location.

4

Receive Your Refund

Once our warehouse inspects the returned garments, your refund or exchange will be processed within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing